Product Suite

Supply Chain Glossary - O

Supply Chain Glossary - O

order-fill ratio also customer service ratio

Syn: customer service ratio.

Used in calculating order quantities, the costs that increase as the number of orders placed increases. It includes costs related to the clerical work of preparing, releasing, monitoring, and receiving orders, the physical handling of goods, inspections, and setup costs, as applicable. See: acquisition cost, inventory costs.


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