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Supply Chain Glossary - T

Supply Chain Glossary - T

TOP

Acronym for technical/office protocol.

In the total quality management philosophy, participation of the highest-level official in the organization's quality improvement efforts. Participation includes establishing and serving on a quality committee, establishing quality policies and goals, deploying those goals to lower levels of the organization, providing the resources and training that the lower levels need to achieve the goals, participating in quality improvement teams, reviewing organizationwide progress, recognizing those who have performed well, and revising the current reward system to reflect the importance of achieving the quality goals.


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