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Supply Chain Glossary - T

Supply Chain Glossary - T

total quality engineering (TQE) or TQE

The discipline of designing quality into the product and manufacturing processes by understanding the needs of the customer and performance capabilities of the equipment.

See: design for quality.

A term coined to describe Japanese-style management approaches to quality improvement. Since then, total quality management (TQM) has taken on many meanings. Simply put, TQM is a management approach to long-term success through customer satisfaction. TQM is based on the participation of all members of an organization in improving processes, goods, services, and the culture in which they work. The methods for implementing this approach are found in teachings of such quality leaders as Philip B. Crosby, W. Edwards Deming, Armand V. Feigenbaum, Kaoru Ishikawa, J. M. Juran, and Genichi Taguchi.

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