Case Study - Steinhafels

Demand Solutions Case StudySupply Planning for Customer Satisfaction


“We know that if we don’t have product in stock, the customer will walk across the street. Studies show the average consumer will make 1.8 visits to purchase furniture, so you want to be the first or second store. If you are the third, you won’t get the sale.” ~ Tom Benning, Steinhafels, Director of SCM

We help Steinhafels achieve its goals to:

  • Maintain inventory levels ... Bedroom sets went from 40% to 90+% in-stock
  • Keep customers happy ... Next-day delivery on 90% of inventory
  • Focus on top-selling SKUs ... ABC Analysis transformed planning -- and sales

Learn how to optimize processes for success. Download and read the Steinhafels case study today.




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