Demand Solutions realizes that each implementation has a unique set of needs and challenges. So that’s why Demand Solutions uses a best-in-class implementation methodology to deliver supply chain solutions to meet individual customer requirements.
Our proven methodology covers the entire implementation lifecycle ~ beginning with the transition from sales to services, then from services to support. This unbroken chain of events captures every aspect of the customer journey to ensure a consistent knowledge transfer throughout the process.
Implementation phases include:
- Project initiation
- Transition to Support
Realizing that not all projects are the same, nor are customer expectations, Demand Solutions tailors our implementation offerings to provide services that make sense for the customer.
Other service offerings:
- Company-specific implementation design, support and documentation
- Supply Chain Management Process design
- Implementation audits
Training ensures that you get the most out of your Demand Solutions investment. New to Demand Solutions Digital Supply Chain Platform? Need to refresh your skills? Or is it time to deepen your knowledge about your supply chain solution?
Training sessions are designed to help you
- shorten the initial learning curve
- accelerate implementation timelines
- learn new techniques
- experiment with new capabilities
- on-board new employees
- realize faster time to value.
Training is delivered on-site or virtually. Contact us for more information.
DMI Customer Support has transitioned to Jira Service Desk as of April 22nd. With this transition, there is a new portal available to raise tickets, monitor ticket status and communicate with DMI support.Support Portal